When rental businesses consider advanced solutions to digitize pen and paper checklist, store photos and videos in one centralized mobile platform, decrease damage disputes, and improve customer relationships, they’re looking for a higher return on investment (ROI) to offset the potential costs of using innovative tools. Monitoring and tracking ROI can help companies with strategic decision-making processes.

Midway Chevrolet is a local dealership with a Rent-A-Car program that allows prospective customers to rent a new vehicle while their car is in for service or maintenance. It’s an excellent solution for those who need a temporary replacement and can’t be without an automobile for a few days.

When handling insurance claims for rental vehicles, Midway Chevrolet faced obstacles along the way. Due to low-quality documentation, the company struggled to recoup expenses or dispute damages. 

With Record360, no insurance company says “no” to my claims. – Nina Cosiano, Dealer Rent A Car Manager